Lawson Win Customer Service Award
We are winners of the ESTAS Customer Service Awards 2024. Thank you to all our customers who left us amazing 5 star reviews and the hard working staff who have made this possible. The winners were announced by the country’s favourite TV property presenter Phil Spencer at the Grosvenor House in London in front of 1,000 of the UK’s top property professionals.
Lawson Estate Agents are incredibly proud to have won the silver in the regional sales award for best customer service in all of Devon, Cornwall and Dorset. Darren and Ben were able to collect the award in London from the host Phil Spencer and bring it back to the office with them, where it’s now proudly displayed as a daily reminder to the team of the high standards they have set and to strive to be “best in class” everyday.
“The ESTAS is a community of likeminded property professionals all focused on one mission – to deliver the best possible service they can time and time again to their clients. You’ve all been incredibly brave with your businesses, by joining our community you’ve declared your intentions to provide the highest standards of service and you’re prepared to prove it.”
Phil Spencer
” Words can’t describe my immense pride and gratitude I have in the team for their knowledge, expertise, hard work and for always going “above and beyond”. Their dedication has been recognised by this ESTAS win. All I’ve done is made sure that when recruiting, I’ve only offered positions to applicants blessed with the “customer service gene”.
Without doubt, I must heartily thank all our wonderful customers for taking the time to write the many 5 star reviews that have amounted to our winning this award and for putting faith and trust in Lawson Estate Agents to sell, what is typically, their most prized asset. Thank you again.
Darren Lawson Managing Director
