Why Instruct Lawson Estate Agents?

At Lawson Estate Agents, we pride ourselves on our excellent customer service, offering you that extra care and attention to get the very best price for your home. It can be a stressful and complicated time and we work hard to make the process as simple as possible from the first day of your valuation. Our staff are always available to help with excellent local knowledge and either on the other end of a phone or in our accessible office adjacent to Tesco in Woolwell, Plymouth.

Black & White 10 Point Customer Service Guarantee

If you choose Lawson you will know exactly what service you are getting. Why?

Because it’s all here in Black and White – a 10 point, customer service guarantee you can really believe in.

Our Guarantee To You

If we break our guarantee to you we will reduce our fee by £100 – not just once, but every time we break it. You can’t get any more Black and White than that!

  1. PROMPT PROPERTY BROCHURE. Create a set of draft property details and make them available for your approval within 48 hours (working days).
  2. FOR SALE BOARD. Erect a For Sale board within two working weekdays, following instruction.
  3. SOCIAL MEDIA MARKETING. Advertise on our social media sites, with over 2k followers, within 1 week of your property going on the market.
  4. PERSONAL PROPERTY EXPERT. Designate an experienced member of staff as your personal point of contact at the time your property goes onto the market. We will also contact you within two working weekdays to introduce ourselves and arrange to visit your property by your designated expert at the earliest opportunity.
  5. ACCOMPANIED VIEWINGS. Accompany all viewings within working hours to enable our staff to successfully ‘sell’ the benefits of your home.
  6. FEEDBACK. Give honest feedback from viewings by the following (working) day – informing you even if we have been unable to contact the client.
  7. MARKETING GUIDANCE. Supply you with marketing updates every two weeks, giving you a breakdown of enquires, viewings, feedback, and internet statistics, as well as constructive advice on the best course of action to achieve a sale.
  8. DUE DILLIGENCE. Fully qualify every offer made on your property, clarifying the purchaser’s position to the best of our ability – giving you our unbiased recommendations and straight talking advice.
  9. SALES PROGRESSION. Give you fortnightly phone or email updates, after a sale has been agreed, as well as offering advice and assistance to help the sales process run smoothly.
  10. VIDEOS. Property video available when suitable and requested.

To discuss your requirements, or to arrange a Free, No obligation Marketing Plan, please do not hesitate to call us.

Terms and Conditions apply. The draft details will, where possible include a floor plan. Draft details will remain in draft format until agreed and approved by client. 48 hours (working week-days) excludes weekends and Bank holidays. Any claims must be logged with the Directors within 48 hours of the promise being broken, failure to do so will invalidate the claim. The branch manager with decide on the validity of any claim and decision will be final.

Life Magazine

Take a look at the latest Lawson Life Magazine.


Show Sold STC
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